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Procedures for exercising the right of withdrawal:

Items purchased will be shipped, if available, within 10 days (working days) from receipt of the payment order
by express courier.


Information pursuant to Legislative Decree no. 185/99 ::

Purchases made on our site, as all purchases remotely via telephone or correspondence, since they occur outside of business premises are protected by Decree 185 of May 22, 1999, which provides for the possibility for the consumer to exercise the right of withdrawal.
The consumer may exercise the right of withdrawal within 10 working days from receipt of goods. This right is the right to return goods purchased from the supplier without penalty and without specifying the reason, and the resulting refund of the purchase price.

Exclusions:

The right of withdrawal applies to natural persons acting for purposes not related to his profession. They are therefore excluded from the right to cancel purchases made by retailers and companies.
The right of withdrawal does not apply to the following categories of products:
a) audiovisual media or software sealed open by the consumer;
b) newspapers, periodicals and magazines.


The right of withdrawal is exercised by sending, within the said period of 10 working days from receipt of goods, a written notice by registered letter with return receipt addressed to: Settimo Raggio of Ilaria Morengo - via Tripoli n.30 - 14049 Nizza Monferrato (at)
The communication can be sent, within the same period, by telegram or fax, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours. Such notification must include the product codes you intend to return, and details on how the reimbursement of expenses incurred (money order, bank transfer, etc.) And any bank.
The products subject to reconsideration must be returned by the consumer, in conditions of substantial integrity, the same address used for the registered letter.
Upon receipt of the commodity and verified the integrity will, as soon as possible we will credit the customer the cost of returned products, retaining, if necessary, the amount of postage that will be charged to the customer.




Settimo Raggio